About me
Welcome to my personal website! I am an experienced product manager who has worked in enterprise software for over a decade. I've both launched multiple 0->1 customer-facing products and scaled critical data processing infrastructure. I've built this site to practice my web development skills and showcase the projects I've worked on. It is updated periodically as I build new things, take up new interests, or move to new jobs.
Currently: Taking a career break to learn new skills, experiment with AI, and make lots of ice cream.
Previously:
Places I've called home
- 1988-1994: Chicago, IL
- 1994-2007: Evanston, IL
- 2007-2011: Duke University (Durham, NC)
- 2010 (Summer intern): Washington, D.C.
- 2011-2015: Madison, WI
- 2015-Present: San Francisco, CA
Skills and interests
Some of the things I've picked up along the way or want to learn more about, both personal and professional.
Resume
Download a full copy with additional details from Google Drive.
Summary
Louis Hellman
Product Manager with 8+ years of experience in HR / employee management, learning & development, recruiting / applicant tracking, adtech, and big data. Launched both customer-facing and backend/infrastructure products. Skilled in agile/scrum methodologies, continuous process improvement, and project management. Previous experience in healthcare IT with an emphasis on enterprise revenue cycle.
Education
Bachelor of Arts: Political Science, History
2007-2011
Duke University, Durham, NC
Concentrations in political theory and military history.
Favorite class: The History of Food
Certifications and Skills
- Certified Scrum Product Owner
- Agile, Scrum, Waterfall
- HTML, CSS, JavaScript, React, PostgreSQL
Professional Experience
Product Lead
2020 - 2023
Rippling, San Francisco, CA
- 0 > 1 Product Launches: Concurrently owned and launched Rippling Learning Management, a product for companies of all sizes to deliver training to their employees, and Rippling Recruiting, an applicant tracking system, from initial research and design through release. These products have over 1,000 customers (scaling from single-digits to thousands of employees), 110,000 users, and earn $10M in ARR.
- Cross-Company Influence: Designed and implemented automated customer churn process subsequently copied by all Rippling products, improving customer satisfaction and reducing manual work by 2 hours per product per customer • Designed and influenced development of expanded permissions and reporting platform capabilities available to all Rippling products and customers.
Product Manager
2015 - 2020
LiveRamp, San Francisco, CA
- Launched Customer Link, enabling advertisers to safely measure online ad campaign performance.
- Launched Simple Onboard, an express self-service tool for importing data.
- Scaled data ingestion system capacity by 500% and improved processing time by 36%.
Implementation & Project Manager
2011 - 2015
Epic, Madison, WI
